Shipping policy
Shipping Policy
Last Updated: 07/08/2026
Thank you for shopping with merit cart. We are committed to delivering your order as quickly and safely as possible. Please review our Shipping Policy below.
1. Order Processing Time
All orders are processed within 7 DAYS after payment confirmation.
- Orders are processed on business days only (Monday–Friday, excluding public holidays).
- Orders placed after business hours, on weekends, or on holidays will be processed on the next business day.
Once your order has been processed, it will be shipped using one of our trusted shipping partners.
2. Shipping Methods
We offer the following shipping options:
- Standard Shipping
- Express Shipping (where available)
The shipping method available for your order may depend on your delivery location and the products ordered.
3. Delivery Timeframes
Estimated delivery times are:
- Processing Time: 4 - 5 DAYS
- Standard Shipping: 5 DAYS
- Express Shipping: 2 DAYS
Delivery times are estimates and may vary depending on your location, courier service, weather conditions, or other unforeseen circumstances.
4. Shipping Costs
Shipping charges are calculated at checkout.
- Standard Shipping: FREE
- Express Shipping: 99 INR
Any applicable shipping charges will be displayed before you complete your purchase.
5. Order Tracking
Once your order has been shipped, you will receive a confirmation email containing:
- Your tracking number
- Courier partner details
- A tracking link (where available)
Please allow up to 24–48 hours for tracking information to become active after shipment.
6. Delivery Issues & Delays
While we strive to deliver every order on time, delays may occur due to:
- High order volumes
- Weather conditions
- Public holidays
- Courier delays
- Incorrect or incomplete shipping addresses
If your order has not arrived within the expected delivery timeframe, please contact us at:
Email: meritcart4@gmail.com
We will work with the shipping carrier to resolve the issue as quickly as possible.
7. Incorrect Shipping Information
Please ensure that your shipping address and contact details are accurate before placing your order.
Merit Cart is not responsible for delays or failed deliveries resulting from incorrect or incomplete shipping information provided by the customer.
8. Lost or Damaged Packages
If your package is lost in transit or arrives damaged, please contact us within 5 of the expected delivery date or receipt.
Please include:
- Order Number
- Photos of the damaged package or product (if applicable)
- A brief description of the issue
We will investigate the matter with the courier and work toward an appropriate resolution, which may include a replacement or refund where applicable.
9. International Shipping
We currently DO NOT offer international shipping.
If international shipping is available:
- Delivery times vary by destination.
- Customers are responsible for any customs duties, import taxes, or additional fees charged by their country's customs authorities.
- Delivery delays caused by customs clearance are beyond our control.
10. Contact Us
If you have any questions about shipping or your order, please contact us:
Store Name: Merit Cart
Email: meritcart4@gmail.com
Our Commitment
At Merit Cart, we're committed to delivering your order safely, efficiently, and with complete transparency. We appreciate your trust and strive to make every shopping experience smooth from checkout to delivery.